At Epoch Paratrips, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us while enquiring about or booking our travel services.
1. Information We Collect
We may collect the following personal details from guests when they submit enquiry forms, contact us, or interact with our services:
- Full Name
- Phone Number
- Email Address
- City of Residence
We collect only the information that is necessary to communicate with you and provide travel-related assistance.
2. Purpose of Collecting Information
The information collected is used strictly for the following purposes:
- To contact you regarding tour package details and travel enquiries
- To understand your travel preferences and suggest suitable packages
- To provide quotations, itineraries, and updates related to your enquiry
- To communicate important information related to bookings, if confirmed
- To improve our customer service and overall travel experience
3. Use of Phone Number & Email
- Your phone number may be used to contact you via call, SMS, or WhatsApp for explaining tour packages or responding to enquiries
- Your email address may be used to share itineraries, quotations, confirmations, and travel-related information
- We do not use your contact details for unsolicited promotions or spam
4. Data Sharing & Disclosure
- Epoch Paratrips does not sell, rent, or trade your personal information to any third party
- Your data is shared only with trusted service partners (such as hotels or transport providers) only if required for confirmed bookings
- Information may be disclosed if required by law or legal authorities
5. Data Security
We take reasonable and appropriate measures to protect your personal information against:
- Unauthorized access
- Loss, misuse, or alteration
Access to personal data is limited only to authorized team members who require it to assist you with travel services.
6. Data Retention
- Your information is retained only for as long as necessary to fulfil the purpose for which it was collected
- Enquiry-related data may be retained for future reference unless you request its removal
7. Your Consent
By submitting your personal details through our website, contact forms, or communication channels, you consent to:
- The collection and use of your information as outlined in this Privacy Policy
- Being contacted by Epoch Paratrips for travel-related assistance
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of incorrect or incomplete information
- Request deletion of your personal data from our records
Such requests can be made by contacting us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. Epoch Paratrips is not responsible for the privacy practices or content of such external sites.
10. Updates to This Privacy Policy
Epoch Paratrips reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Epoch Paratrips
📧 Email: info@epochparatrips.com
📱 Phone / WhatsApp: +91 7889328973
This Privacy Policy is applicable to all users, guests, and customers interacting with Epoch Paratrips through our website, social media platforms, or direct communication channels.